STUDIO POLICY & COVID-19 POLICY

Please do not attend classes if you have COVID, suspect you have COVID, or have been exposed to COVID. Masks are no longer mandatory, but are recommended.

If you are experiencing any COVID-19 symptoms, please stay at home and cancel your booking online.

To ensure a smooth experience for all our clients, we require a minimum of 24 hours' notice for any cancellations or changes to your scheduled class. Cancellations made less than 24 hours before the class will incur a penalty charge.

No-shows will also be subject to the same penalty.

All cancellations and changes must be managed through your Momence account. Please note that cancellations made via email or phone will not be accepted.

Please arrive on time for group classes.  Out of respect for other class participants and for your safety, we cannot admit clients to class more than 15 minutes after the start of class.

Triseven is not responsible for personal items. Please make sure you have your belongings before leaving the studio.

All sales are final. No refunds or exchanges will be issued due to change of mind or incorrect selection.

In the event of snow (when schools are closed, etc.) we understand that you may not be able to attend your lesson. In this case, you will not be charged, but we ask that you re-book within a two week period. 

Please keep an eye out for emails for Studio closings. 

We will also make an announcement on our homepage. 

To reach us, please call/text 551-349-5997 or email: contact@trisevenstudios.com